Terms of Service

Effective date: September 21, 2025

Acceptance of terms

By accessing or using eiscp.com (“Site”) and our training services (including OTP Levels 1–3, live sessions, labs, mentorship, certificates, and validations), users agree to these Terms. Do not use the services if there is any disagreement. These Terms incorporate our Privacy Policy by reference.

Accounts & enrollment

Accurate information must be provided during enrollment. Account credentials are the user’s responsibility; notify us immediately of any unauthorized use. Institutional enrollments (corporates/colleges) may be governed by separate agreements; in case of conflict, those terms prevail for the specific cohort.

User conduct (ethical use)

Prohibited: unlawful activity; interference with security; IP infringement; spam/malware; scraping without consent; harassment or abuse; unauthorized recording/distribution of class materials; attempts to bypass access controls.

Cybersecurity training must only be practiced in authorized environments with explicit permission. Users shall not perform testing, exploitation, or scanning on third-party systems without consent.

Payments & refunds

Fees, billing cycles, and any applicable refund terms are disclosed during enrollment or via invoice. Unless a specific refund policy is presented for a program, fees are non-refundable once live sessions commence or course materials are accessed.

Access, schedule & changes

Course schedules and features may be adjusted for academic or operational reasons (e.g., trainer availability, platform maintenance). Equivalent alternatives or make-up sessions may be provided at our discretion.

Intellectual property

All content, logos, slide decks, recordings, labs, assessments, and trademarks are owned by EISCP or licensors. A personal, revocable, non-transferable license is granted to enrolled users for learning purposes. Redistribution, commercial use, or public sharing without written consent is prohibited.

Certificates & validation

Completion certificates with online validation may be issued upon meeting eligibility criteria (e.g., attendance, assessments). Verification requests from employers/partners may be honored with learner consent or as permitted by law.

Third-party services

We may use videoconferencing, LMS, analytics, communication, and payment platforms. Use of such services may be subject to the respective providers’ terms and policies.

Disclaimers

Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Educational content does not constitute professional or legal advice. Training outcomes, certifications, or job placements are not guaranteed.

Limitation of liability

To the maximum extent permitted by law, EISCP shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, goodwill, or business interruption. In any event, the aggregate liability for all claims relating to a course shall not exceed the total fees paid for that course.

Indemnity

Users agree to indemnify and hold EISCP, its affiliates, and personnel harmless from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from misuse of services, violation of these Terms, or infringement of third-party rights.

Termination

We may suspend or terminate access for violations or suspicious activity. Users may stop using services at any time. Access may cease upon course end or account closure.

Changes to terms

Terms may be updated periodically. Continued use after changes constitutes acceptance. Material changes will be signposted by updating the Effective date.

Governing law & disputes

These Terms are governed by the laws of Delhi. Venue and jurisdiction shall be in South West Delhi, unless otherwise required by law.

Contact

EISCP (Shree Tech Solutions) — Email: [email protected] — Websites: www.eiscp.com, www.stsolutions.co.in — Phone: +91-9555 007 308 / +91-8744 875 533 — Address: Palam Colony, New Delhi.

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